Shipping Policy

Shipping Policy

Thank you for shopping with us! We strive to ensure a smooth and easy shopping experience for all of our customers. Below, you’ll find important information about our shipping policies.

1. Order Processing Time

  • All orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
  • Orders placed after 3:00 PM (local time) or on weekends will be processed the next business day.
  • You will receive an email with tracking information once your order has shipped.

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to fit your needs. Delivery times depend on the shipping method you select:

  • Standard Shipping: 3-7 business days (US) / 7-15 business days (international)
  • Expedited Shipping: 2-3 business days (US)
  • Overnight Shipping: 1 business day (US, if ordered before 12 PM)

Please note that delivery times may vary due to factors outside of our control, such as weather conditions or postal delays.

3. Shipping Rates

  • Shipping rates are calculated based on the weight and destination of your order.
  • You can view the shipping cost at checkout before completing your order.

4. International Shipping

  • We offer international shipping to a variety of countries.
  • Please be aware that customs fees, import duties, or taxes may apply depending on the destination. These charges are the responsibility of the customer.
  • Delivery times for international orders may vary based on the country and customs processing.

5. Order Tracking

  • Once your order ships, you will receive a tracking number via email or SMS.
  • You can track the status of your shipment by visiting the carrier’s website or using the tracking link provided in your email.

6. Shipping Restrictions

  • We currently only ship to the following countries: [list of countries you ship to]
  • We do not ship to P.O. Boxes, APO/FPO addresses, or remote locations unless specifically stated.

7. Damaged or Lost Shipments

  • If your order is damaged during shipping or lost, please contact us immediately at [your contact email or phone number]. We will work with the carrier to resolve the issue as quickly as possible.
  • Please keep all packaging materials and photos of any damages as we may need them for claims processing.

8. Address Accuracy

  • Please ensure that your shipping address is entered correctly at checkout. We are not responsible for any delays or non-delivery caused by an incorrect or incomplete address.
  • If you realize there is an error in your shipping address after placing your order, please contact us immediately.

9. Return Shipping

  • If you need to return an item, please refer to our [Return & Exchange Policy] for more details on the process and return shipping costs.

If you have any questions or need further assistance, please contact our customer service team at [your contact email or phone number].